User Experience

Anticipate consumer needs
Improve user experience

UX

User Experience

The relationship between good user experience and high conversion rate is obvious. The easier the path to conversion, the more likely a user will follow it to completion. What’s far less obvious is the number of elements that influence this process – content, page layout, calls-to-action, wireframes, site navigation, and the list goes on. How do you know what will resonate with a user? Where do you start? What do you prioritize?

Enter our UX designers. Thorough, methodical, strategic, and determined, we stop at nothing to improve the conversion process. We analyze all available performance data to build a baseline. We study user behavior and conduct user interviews to gain insight into the consumer mindset. We complete stakeholder interviews to gather information on our client’s goals and business objectives. We create user flows, sitemaps, wireframes, and user interface (UI) designs to support a positive user experience.

Then we test. Developed as an outcome of our research, our structured testing plans are data-driven and relentless. We leverage multivariate testing for incremental shifts and A/B testing for large-scale changes. We live in a state of continuous iteration, and use the results of one test to inform the next. The result? Conversions. Lots and lots of them.

We specialize in:

_ User interviews

_ Remote user testing

_ Persona development

_ User flows

_ Sitemap + features list

_ Wireframes

_ Usability testing

See Real Client Results

REAL RESULTS

B2C / 67% IMPROVEMENT IN LEADS

Conversion rate optimization of creative assets that increased efficiency of digital banner ads and improved lead generation.

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CONTACT US

100 SOUTH 5TH STREET
SUITE 2000
MINNEAPOLIS, MN 55402

PHONE: 612.392.2427
EMAIL: INFO@NINAHALE.COM