Blog Archive

Archive for the ‘PPC’ Category

“Official site” tag in Yahoo Search Marketing

Thursday, August 19th, 2010

I’m not going to be all that sad when Yahoo Search Marketing goes away, mainly because the interface is such a pain to use. But they have a great feature which is fantastic for big brands that get poached on thier trademarks all the time.

A small logo on the search ads that says “official site.” Hello! I wish Google Adwords would have this.

What Happened to the Google AdWords “Previous Interface” option?

Tuesday, June 22nd, 2010

When Google came out for a visit last month we got hints that they might be ready to kill the "previous interface" option for finding new keywords in Google AdWords. And today (tonight we think) it seems that they did finally. There is a hint of a new backend that might be better called "nostradamo" that is linked from the new keyword interface, but it’s broken right now. 

Why I liked the old version better.

 

  • I was used to it. (lame I know, but still)
  • Less broad. Now I enter a keyword and I get a huge amount of synonyms and I have to go in and uncheck the categories. 
  • Automatic. Hear me out here. So in the old version if you didn’t add anything into the box if would automatically give suggestions on anything that was in your ad group already. SO you could enter some placeholders in Google AdWords Editor, post them, then look for suggestions. Seems like not a big deal, but it saved time, and it felt like a lot of time. If the new interface had this one option, I think I would like it more. 
  • This is a big one: "Don’t show me suggestions for other keywords." This allowed you to quickly get estimated monthly searches for your previously chosen keywords. So we would settle on a set of keywords to recommend to clients, and would then want to go get number of search estimates. 

 

There are some things I do like: The ability to drop different keywords into different ad groups. That’s nice. 

And of course this comes at a bad time. There are three of us tonight working on deadlines, and we’re all sending sad and frustrated IM’s back and forth about it. You can still access the open version that isn’t tied to your account. But that means that you can’t save them into the ad group. Also the keyword tool in Editor is still working, but that works only 1 keyword at a time. 

So my plea to Google: PLEASE bring back the previous interface. 

Please leave comments (legitimate – we’ll ruthlessly delete spam.)

New Google View-Through Conversion Reporting

Thursday, May 27th, 2010

We had one of those problems that most SEM agencies dream of having. We have clients who are running display ads on the Google Content Network whose view through conversions are in the hundreds a month. We love to report on this number, but have to add the caveat that a certain % of those conversions are actually counted elsewhere in their other search campaigns. Faces turn from happy to puzzled in a manner of seconds.

So when our Google reps were in town visiting us last week, we mentioned this problem. They looked over their shoulders to see if anybody was watching before saying, in a whisper: "This doesn’t leave this room, but we are looking into a feature that de-duplicates view-through conversions."

And sure enough, the next week we ran across this blog post on Google that talks about this exact feature.

Many of you know that view-through conversions result when users see but don’t click on a display ad. They may come back later and convert through a search ad, which would count the conversion twice. Which makes reporting nearly impossible and leads to puzzled faces.

By enabling the de-duplication feature, you exclude view-through conversions that are found in both the Search and Content networks!

Do note that the feature isn’t retroactive, and that going forward, the number of view-through conversions will drop. In the first few days of testing, we saw a 35% decrease in the number of reported view-through conversions. But what we are left with is basically 65% more conversions that we can accurately report back to our clients.

We can’t wait to see their faces.

View Trailers: Beta in Google AdWords

Wednesday, April 21st, 2010

Interesting thing I saw today. I knew about a video beta in Google PPC, but I only just saw it today in the form of watching a trailer. I saw this ad for the Babies Movie (I’ve sat through the preview twice now and it looks insufferable). When I expanded the box it started playing right away. I also think it’s interesting that they’re sending people to the fan page on Facebook. But it makes a lot of sense to me. If you get people to be fans, you can continue that conversation with them (and then as an agency, I can target people who like it – for my own clients).

 

AdWords Click Attribution: New PPC Reports Shed Light on Conversion Attribution

Wednesday, March 31st, 2010

It has always been tough to get the full picture of what drives potential customers to visit a website. Even with expensive and complex web analytics packages, conversion and click attribution has been difficult. Recently, Google has taken a step toward providing AdWords users more in depth information regarding the impression and click behavior leading up to a conversion.

Within the next several weeks, Google will be rolling out what they call the Search Funnel Reports (beta). In the past, this information was only available to SEM agencies, like Nina Hale Inc, by request from their Google reps. This will allow AdWords users to see which ads and keywords assisted in bringing in conversions. The premise behind these new reports, is that people generally start their search with broad, non-branded queries, and often end with product specific branded queries. So even though the final conversion is only attributed to the last click (the last ad that was clicked on), there were likely other keywords, higher up in the search funnel, which assisted in the conversion.
 
There are two types of reports that are included in this Search Funnel beta – click-assisted conversions and impression-assisted conversions. Here is a brief explanation, of the information that each provides:
  • Click-assisted conversions: someone types in search query A “red shoes”, clicks on the corresponding AdWords ad from Shoe Warehouse, but does not convert. Later, this same person types in search query B “Shoe Warehouse”, clicks through the corresponding AdWords ad and converts. In this situation, the conversion will be attributed to the branded keyword associated with search query B, however, the new report will show a click-assisted conversion for search query A too.
  • Impression-assisted conversions: someone types in search query A “red shoes”, the corresponding AdWords ad is served, the person presumably sees it but does not click through. Later, this same person types in search query B “Shoe Warehouse”, clicks through the corresponding AdWords ad and converts. Like in the previous situation, the conversion will be attributed to search query B, but the new report will also show an impression-assisted conversion for search query A.
 
At Nina Hale, Inc. we have used this information to shed more light on the performance of non-branded campaigns for several of our ecommerce clients. Generally marketers assume branded keywords convert much better than non-branded keywords, but this new information demonstrates we can’t take conversion data at face value. There is much more going on in the search process – the broader non-branded terms are assisting the specific branded terms to convert.
 

 

Omniture & Facebook

Tuesday, March 9th, 2010

At Nina Hale Inc, many of our clients use social media ads, particularly Facebook, to reach their target audience and connect with social media users. The reporting currently available through Facebook leaves a lot to be desired. We’ve searched high and low for opportunities to improve reporting for our clients and provide more actionable data to help increase this engagement in this channel.

Now for our Omniture clients there is good news! 

In May 2009, Omniture announced an exciting partnership with Facebook. Just last week they announced that they are expanding on that partnership with Facebook (and apps) to include analytics capabilities. The SearchCenter Plus product, available to SiteCatalyst customers, will initially focus on automating the media buying process and access to analytics that measure consumer engagement on Facebook. The idea is to make it even easier for clients to purchase ad space as well as compare metrics alongside their other media channels with a tool they are familiar with using. 

Some of the key features of the partnership will give clients the ability to:

  • Gain deeper insights into user behavior throughout Facebook apps—Improve the overall user experience and conversion
  • Understand how apps “go viral” amongst Facebook users
  • Segment users by number of friends and categorize these segments by social activity performed to better understand adoption rate
  • Correlate Facebook reports and key events with other online channel reports such as Web, mobile, video, etc.
  • Tools to understand how these channels are impacting conversion
  • Measure 100% of Facebook apps including: FBML, iFrame and Flash-based apps
This tool will streamline the ad buying process and reporting for SiteCatalyst customers and may make it much easier for hesitant marketers to make the leap in allocating budget to the wildly popular social networking site. 
 

 

While we know not all of our clients are using Omniture now, we see this as a great step forward and hope that Google Analytics follows suit.

 

Google, are you listening?

 

 

Sources:
Washington Post
Omniture.com

Great Results for Our Clients!

Wednesday, February 10th, 2010

Wow, how fabulous is this screen shot of a bunch of our clients Google Analytics accounts? Almost everyone is way up, and a lot of those are from Search – both organic and paid. Everyone’s been working hard for our clients and it shows!

]Google Analytics Screen Shot

More to Love with Google AdWords Editor

Sunday, November 29th, 2009

I have have to drop in a comment about how much I love the Google AdWords Editor for PPC management. The reason is because they are always adding small improvements that display a constant awareness of how SEM campaigns are built, managed and optimized. Case in point: to optimize well, it’s a good idea to run search query reports that show you the keywords that people actually used that resulted in a click to the site (and hence a charge). These often reveal irrelevant keywords so you need to add them to a "negative" list to filter them out of the keywords you pay for your ads to show on. Any-who, when adding these new keywords, you have to add them to each campaign. Sometimes you want to add them indiviudally to campaigns or adgroups, but sometimes they apply to the whole account. In the past I would copy and paste to each campaign. But a small enhancement makes it easier to add across campaigns. 

AdWords Editor is filled with all these small considerations, some of which make it much easier, and others you just save a few minutes. But it shows a remarkable attention to all those little things that make optimization easier. Now after my little love note, do you think they’ll wear my letter jacket?

Google adwords editor improvement

Facebook PPC Ads – Case Study from Minneapolis SEM

Tuesday, September 15th, 2009
We don’t just like Pocket Hercules because one of the partners is my brother-in-law. We like them because they create memorable, impactful ads. Heck I still remember some Ikea ads from the reel Tom showed us all about 10 years ago. Pocket Hercules was just named “Midwest Small Agency of the Year” (2009) by Advertising Age. I went down to the Pocket Hercules offices this winter, and over lunch helped them launch a PPC test on Facebook. The story goes like this:
 

Facebook PPC Case Study –
Pocket Hercules & Schell’s Lakemaid Beer

 
Challenge
Pocket Hercules’ client Schell’s wanted to sell a new line of beer called “Lakemaid Beer” which features fresh-water mermaids.  It can be hard to get noticed with a new beer, even with a beer-drinking nymph on the bottle. But once people saw and drank the beer, they were “hooked.” One of the tactics was to create a Facebook page that featured their sharp wit and hilarious videos. But now how to get fans?
 
Lakemaid Facebook PPC
 
Solution
We launched a one-month test using Facebook PPC advertising to target the appropriate demographic and interest groups on Facebook. Using the imagery and irreverence of the brand, the ads encouraged people to watch the videos and become fans of Lakemaid Beer.
 
Results
In one month and only $300 in ad fees, the Lakemaid fan page grew from 60 fans to over 600. They currently top 1,000 fans.
 
 
Facebook advertising is easy to launch and can be inexpensive to test. Nina Hale, Inc. recommends and generally tests Facebook for most of our B2C clients. 
 

 

Google Bid Estimator Tool

Tuesday, July 28th, 2009

Google has a new bid estimator feature that is pretty cool. Reminds me of the old Yahoo days when you knew exactly how much each competitor was bidding on keywords.To find it: when you are adjusting individual bids, there is a tiny squiggly line next to some of the keywords. When you click on it, it will give you an estimate of how many impressions you’ll get depending on your bid. Yes, there are elements of "the best answer is to bid higher!" However, there is some nice directional advice, and often you’ll realize that you really don’t have to spend a huge amount to be #2 and get almost the same impressions. 

                   Bid estimator tool in Google AdWords.

 

 

raspberry chicken croissant